November 3rd: 9 am – 1:00 pm Mountain Time
- Course Overview
- Nurse Managers’ Role and Responsibilities
- Review of the major systems approach to quality care
- Requirements of Participation – Resident Rights and Abuse Requirements
- Compliance issues
- System development
- Application of the requirements to survey situations
November 4th: 9 am – 1:00 pm
- Requirements of Participation – Admission, Assessment and Care Planning – Initial review of Quality of Care Requirements
- Compliance issues
- System development
- Application of requirements to survey situations
November 5th: 9 am – 1:00 pm
- Requirements of Participation – Admission, Assessment and Care Planning – Continued review of Quality of Care Requirements
- Compliance issues
- System development
- Application of requirements to survey situations
November 10th: 9 am – Noon
- Requirements of Participation – Infection Control & other Administrative Requirements
- Compliance issues
- System development
- Application of requirements to survey situations
November 12th: 9 am – Noon
- Quality Management system
- Key Components
- Quality defined
- Setting performance measures
- Measuring and analyzing
- Survey Management
- Leadership roles in a quality management system
